Who are 365?

About Us

Since 2015, our medical services have been dedicated to patient-centred care, with every aspect of our operations focused on each patient’s wellbeing and individual needs.

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Our mission

We’re on a mission to provide a safe and secure service

This commitment extends beyond open communication, personalised attention and a comprehensive understanding of the unique circumstances surrounding every individual we serve.

Our unwavering focus on patient-centred care underscores our mission to not only provide an outstanding service to the community, but also create a compassionate and supportive environment where patients feel valued, heard and empowered on their journey to health and recovery.

4,000+

patients transported each month

30+

modern specialist vehicles

24/7

professional care, 365 days a year

Our story

Built in Barnsley, trusted across the country

365 Group began in 2015 with a simple belief: every patient deserves to travel in safety, comfort and dignity, whatever their needs. From our home in Barnsley, we have grown into a nationwide specialist patient transport provider, supporting NHS trusts, private hospitals, care homes, local authorities and families every day of the year.

As a CQC registered provider, quality and safety sit at the heart of everything we do. Our teams are NHS Core Skills trained, our vehicles are purpose-built and meticulously maintained, and our control room is staffed around the clock — because patient needs don’t keep office hours.

Today we deliver non-emergency patient transport, secure patient transport, high dependency and urgent care transfers, medical repatriation and event medical cover — with a dedicated home-to-school transport service for children with special educational needs coming soon.

Through every stage of that growth, one thing has never changed: the individual patient at the centre of every journey. We listen to what matters to each person we carry, and we shape our care around them.

Why choose us?

Three reasons patients and partners choose 365

01

We have a fleet of over 30 modern vehicles

From specialist ambulances to secure transport vehicles, our fleet is maintained to the highest standards and equipped for every kind of journey.

02

Over 4,000 patients transported each month

NHS trusts, private hospitals, care homes and families across the country rely on us every single day of the year.

03

Highly trained staff to provide excellent care

Every colleague is NHS Core Skills trained, DBS checked and committed to treating each patient with dignity, respect and compassion.

The people behind the service

Meet the faces behind 365 Group

Our experienced management team are fully committed to prioritising patient-centred care, ensuring that the well-being and interests of our patients guide every aspect of our operations. From the control room to the roadside, it is people who make the difference — and our people care deeply about getting every journey right.

“I have currently had training for FREC3 with Andy at 365. It was to a very high standard and beyond educational. Andy is such a nice man, couldn’t help enough.”
Rachel — Sheffield