365 Group Services

Secure Patient Transport

Our Secure Care division offers a caring, professional, cost-effective and 24/7 secure mental health transport service.

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A secure patient transport team supporting a patient beside a specialist vehicle

More about this service

Care built around every journey

Our specialist teams provide secure transport for people who need additional supervision and support, working closely with clinical teams, police, prisons, courts and care homes to protect safety, dignity and wellbeing throughout every journey.

A specialist secure care division

Our Secure Care division provides a caring, professional and cost-effective secure mental health transport service, available 24 hours a day. Every journey is planned around the safety, dignity and wellbeing of the service user.

Trained, experienced crews

Our staff are RRN/Bild ACT trained in PMVA, and work seamlessly with clinical teams, police, prisons, courts and care homes. We prioritise a respectful, attentive approach in every situation.

Fast, flexible response

With an average response time of just 90 minutes and a modern bespoke fleet — from secure cars and minibuses to wheelchair and stretcher-capable ambulances and Home Office approved safe area vehicles — we are trusted by over 15 NHS trusts and local authorities.

135(1) and 135(2) Warrants

Once a warrant has been authorised, our crew meets the clinical team and Police to effect the warrant and convey the service user to a Place of Safety for assessment or treatment.

Children and Young Persons

We provide secure transport for children and young people with criminal or welfare secure court orders, using a respectful, attentive approach and working seamlessly with your team.

Hospital Transfers

Our trained staff provide reliable, professional hospital and care-home transfers, both locally and out of area.

Outpatient Appointments

Our team can safely escort a service user with hospital staff to an appointment, wait and return them while maintaining comfort and safety.

Prison Transfers

We convey prisoners to psychiatric hospitals and return them once treated, collaborating with prison staff and medical professionals.

Court Appearances

We escort service users to and from court hearings and sentencing, helping ensure prompt arrivals and the correct level of secure transport.

“We use 365 as our go-to transport provider for secure transport due to their constant fast response and professional patient-centred care service.”

Talk to our transport team

Tell us what support you need and we’ll help plan the right crew, vehicle and level of care.